Frequently asked questions
What is the return policy?
Because each piece is one of a kind and handmade from reclaimed textiles, all sales are final. Please read the item description and measurements carefully before purchasing, and don't hesitate to reach out with any questions—I'm always happy to help ensure it's the right fit for you.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Can you make something from a special family heirloom?
Absolutely! I love helping preserve meaningful textiles by giving them a new life. Whether it's a quilt, tablecloth, lace, or another cherished fabric, I'd be happy to chat about the possibilities.
Every heirloom is unique, so the answer is "yes"—within reason. The fabric's condition, size, and construction all play a role in what can realistically be created. Reach out, and we can talk through your ideas, explore your options, and make sure we're on the same page about what's possible before moving forward.
Why are all the coats priced differently?
Every Betty West coat is one of a kind. Pricing reflects the age and rarity of the textile, the restoration work required, and the time spent transforming it into a wearable piece.